Communication Skills of Undergraduate Students’ Advisors in Kerman University of Medical Sciences-2011
Strides in Development of Medical Education: January 30, 2012, 8 (2); e61229
January 30, 2012
Article Type: Research Article
September 02, 2017
July 11, 2011
M R , Dehnavi
S, Sorodi Nasab
S , et al. Communication Skills of Undergraduate Students’ Advisors in Kerman University of Medical Sciences-2011,
Strides Dev Med Educ.
Background & Objectives: A proper and effective consultation requires using efficient
communication skills during the consultation process. The aim of this research was to determine
communication skills of undergraduate students’ advisors in Kerman University of Medical
Methods: This descriptive cross-sectional study was performed from March 2010 to August 2010.
Study population included undergraduate students of four colleges of whom 379 students were
selected by stratified sampling. A self-designed 17-item questionnaire was used to collect data.
Questions were designed based on different communication skills of advisors and modified by
getting the opinions of 8 experts in the field. Validity was approved by test-retest and data were
analyzed by using descriptive and analytic statistics and through SPSS software.
Results: Mean scores of oral and written communication skills, providing feedback, understanding
others, being a good listener and the ability to influence others were 54.6%, 50.95%, 55.62%,
57.76%, 58.35% and 55.49% respectively.
Conclusion: Considering the importance of communication skills in the success of an appropriate
counseling, improving advisors’ communication skills is essential and it is necessary to consider
different aspects of communication skills such as oral and written communication skills, providing
feedback, Understanding others, being a good listener and the ability to influence others.
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